Accessibility Statement
Last Updated: January 1st, 2025
Our Commitment to Accessibility
At Roselynn Manor, we believe that true community connection can only be achieved when our spaces are accessible to everyone. Our commitment to accessibility reflects our core values of community, inclusivity, and engagement. We strive to ensure that all guests, regardless of their abilities, can fully experience the beauty, history, and warmth of our venue. This commitment encompasses both our physical spaces and our digital presence, as we work continuously to remove barriers and create an environment where everyone feels welcomed and valued.
Digital Accessibility
Our website has been thoughtfully designed and developed to meet WCAG 2.1 Level AA standards, ensuring a seamless digital experience for all users. We've implemented clear navigation structures, descriptive links, and proper heading hierarchies to facilitate easy browsing. All images on our website include meaningful alternative text, and we maintain high contrast color combinations to ensure readability. Our forms and interactive elements are fully keyboard-accessible, with clear labels and instructions. We provide ample time for form completion and ensure error messages are clearly identified.
Physical Space Accessibility
Understanding that accessibility needs vary widely, we've carefully designed our physical spaces to accommodate diverse requirements. Our property features step-free access throughout all public areas, with wide doorways and corridors that comfortably accommodate wheelchairs and mobility devices. Well-lit pathways, clear directional signage, and strategically placed seating areas throughout the grounds ensure comfortable navigation for all guests. Accessible parking spaces are located near our main entrance, and we maintain multiple accessible restrooms.
Service-Specific Accommodations
Our Tea Room exemplifies our commitment to accessible hospitality with flexible seating arrangements, large print menus. We gladly accommodate all dietary requirements and welcome service animals. For guests seeking a quieter environment, we can arrange seating in less crowded areas upon request.
In our Event Spaces, we've incorporated accessible areas and adjustable lighting options. We maintain dedicated quiet rooms during events and ensure all emergency exits are fully accessible. Our event planning team is trained to accommodate various accessibility needs and can arrange for other communication support with advance notice.
Our Bed & Breakfast accommodations include ground floor accessible rooms. We've ensured clear access to all amenities and provided space for mobility equipment storage. Our staff is always available to assist with any additional needs that may arise during your stay.
Communication and Support Services
We recognize that effective communication is essential for an inclusive environment. Our staff receives regular training in disability awareness and accessible customer service.
Mobility and Additional Support
To ensure comfortable movement throughout our property our staff is readily available to provide assistance upon request, and we maintain detailed accessible transport information for guests planning their visit.
Continuous Improvement and Feedback
We view accessibility as an ongoing journey of improvement rather than a destination. Our team regularly conducts accessibility audits and stays current with accessibility standards and best practices. We actively seek and welcome feedback from our guests about how we can enhance our accessibility features and services.
Contact and Alternative Formats
We encourage you to reach out to us with any questions, concerns, or suggestions about our accessibility features. You can contact us via email at RoselynnManor@gmail.com.
Standards and Compliance
Roselynn Manor strives to meet or exceed all applicable accessibility standards, including WCAG 2.1 Level AA for our website and ADA requirements for our physical spaces. We regularly review and update our accessibility statement to reflect improvements in our services and facilities.
At Roselynn Manor, we believe that creating truly memorable experiences means ensuring those experiences are accessible to everyone. We are dedicated to maintaining an inclusive environment where all guests can fully participate in and enjoy our services. If you have any questions about our accessibility features or need additional assistance, please don't hesitate to contact us.